Returns and refunds

Once an item of merchandise is delivered to you, you can return that item within 10 days of delivery. To be eligible for return, the merchandise must be unused and in the same condition that you received it, and must be in the original packaging. Our return policy does not apply to the following goods: discounted or sale items, gift cards, jewelry, seasonal items (sparkle, sequin, leather, and satin).

After we have received your valid return, we will email you to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.

If return is accepted by us, an email will be sent with the total amount of the store credit.

If you do not comply with any of the above conditions, we reserve the right to refuse the return or exchange, or to impose different or additional conditions.

To initiate a return, please email us at info@jswuniforms.com. We require a receipt or proof of purchase to accompany your return. All returned merchandise should be sent to us at: 207 Manuel Camunas ste. 201-202 Industrial Tres Monjitas, San Juan, 00918
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You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchase shipping insurance for items of value.

We reserve the right to refuse returns that do not meet our policy.